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Operational

Sep 01, 2021
Uptime 100.000 %
Sep 02, 2021
Uptime 100.000 %
Sep 03, 2021
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Sep 04, 2021
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Oct 31, 2021
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Nov 01, 2021
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Uptime over the past 90 days 100.000 % uptime

Incident history

Upstream Service Providers Unable To Process Data

Resolved | Aug 31, 2021 | 13:28 GMT-07:00

One of our service providers is experiencing outages within our service region which are preventing ETL loaders for our hourly workflows from completing at this time. Once they have resolved the issue, we will be able to re-start the failed processes and capture all data from the duration of the downtime.



**UPDATE** 8/31/2021 5:15PM PST-
The service provider has made some progress and we are working to clear up the back-log of unfinished jobs, and you should see your data becoming available in the near future.

Reporting and Analytics are down for Snowflake database merchants

Resolved | Jun 30, 2021 | 13:45 GMT-07:00

Snowflake has resolved the issue. Systems are operating normally.

+Show history

  • Resolution in progress | Jun 30, 2021 | 12:48 GMT-07:00

    Confirmed that Snowflake is working on a resolution to restore connectivity

  • Investigating | Jun 30, 2021 | 11:31 GMT-07:00

    We are actively working with Snowflake to resolve the issue. You can get more information on how Snowflake is responding here: https://status.snowflake.com/

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