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Operational

Jul 09, 2022
Uptime 100.000 %
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Uptime over the past 90 days 100.000 % uptime

Incident history

Daily Workflows Delayed

Resolved | May 26, 2022 | 18:30 GMT-07:00

There was an issue preventing us from loading merchant daily data into Daasity accounts. Issue is resolved and all data should be present

Upstream Service Provider Outage

Resolved | Dec 15, 2021 | 08:38 GMT-08:00

Upstream provider has resolved the issue affecting Internet connectivity to the US-WEST-2 Region.

+Show history

  • Open | Dec 15, 2021 | 07:42 GMT-08:00

    Amazon web services is investigating Internet connectivity issues in the US-WEST-2 Region. Daasity services are affected by the outage and we're continuing to monitor the situation.

Upstream Service Providers Unable To Process Data

Resolved | Aug 31, 2021 | 13:28 GMT-07:00

One of our service providers is experiencing outages within our service region which are preventing ETL loaders for our hourly workflows from completing at this time. Once they have resolved the issue, we will be able to re-start the failed processes and capture all data from the duration of the downtime.



**UPDATE** 8/31/2021 5:15PM PST-
The service provider has made some progress and we are working to clear up the back-log of unfinished jobs, and you should see your data becoming available in the near future.

Reporting and Analytics are down for Snowflake database merchants

Resolved | Jun 30, 2021 | 13:45 GMT-07:00

Snowflake has resolved the issue. Systems are operating normally.

+Show history

  • Resolution in progress | Jun 30, 2021 | 12:48 GMT-07:00

    Confirmed that Snowflake is working on a resolution to restore connectivity

  • Investigating | Jun 30, 2021 | 11:31 GMT-07:00

    We are actively working with Snowflake to resolve the issue. You can get more information on how Snowflake is responding here: https://status.snowflake.com/

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